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Solutions Specialist

Element Fleet Management is seeking a Solutions Specialist to join our Connected Solutions team.? The Solutions Specialist, is responsible for owning the client relationship by engaging with assigned accounts as the Primary Point of Contact (PPOC) for all projects, operational support, reports, and client deliverables as outlined in the client agreements and Statements of Work (SOW).?


Duties & Responsibilities:




  • Act as the liaison between internal ELEMENT resources and external client resources to meet client needs.


  • Track and influence Telematics Operational activities in a manner that will meet all client and ELEMENT needs and expectations.


  • Accountable for the client?s experience and satisfaction, as well as the business results of the solution


  • Collaborate with Logistics Coordinators and Administrative personnel to drive projects to completion and to ensure that clients are advocates of the ELEMENT Telematics solution.



Qualifications:




  • AA Degree in Business, BSBA preferred


  • 3-5 years client management or implementation experience.


  • Demonstrated financial acumen and analytical capabilities


  • Demonstrate superior organizational skills, the ability to handle multiple tasks and priorities, and meet deadlines.


  • Experience planning, building, and executing a business strategy for growing and developing assigned accounts


  • Achieved fantastic client experience and high levels of customer satisfaction.


  • Proficiency in various MS Office software applications, including Word, Excel, PowerPoint.


  • Experience with database tools highly preferred



Element Fleet Management is?the world's leading global?fleet management company, providing world-class financial and management services for commercial fleets. In the process, we help customers reduce costs and improve productivity.?? Our employees play a critical role in delivering value to customers and ensuring an exceptional customer experience.? Element is an exciting organization, offering many opportunities for you to grow your career!? ?


Candidates must be willing to comply with pre-employment testing including, but not limited to, drug testing and background check.


Element Fleet Management (?Element?) provides equal employment opportunities to all applicants without regard to an applicant?s race, color, religion, sex, national origin, age, marital status, veteran status, disability, or any other status protected by applicable federal, state or local laws.? It also is Element ?s policy to comply with all applicable state and federal laws regarding consideration of unemployment status in making hiring decisions. Element will provide reasonable accommodation to allow an applicant to participate in the hiring process if so requested. ?When applying, you may exclude information that would disclose or otherwise reference your race, religion, age, sex, marital or veteran status, disability, or any other status protected by applicable federal, state or local laws.




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